Defining Quality Culture, Key Principles and Leadership's Role

Plenary Session
Oral Presentation

Prepared by J. Morgan1, V. Slaven2
1 - Pace Analytical Services, 7210 Franklin Road, Lebanon, NY, 37090, United States
2 - Pace Analytical Services, LLC, , Sparta, IL, United States


Contact Information: [email protected]; 615-347-5418


ABSTRACT

Every quality program has to balance compliance requirements and operational demands. It is a delicate balance that can inadvertently get tipped one direction or the other. Striking a balance between the two is ideal and leadership roles, collaboration, and support are some of the primary focal points that will be addressed. The session will include a candid discussion on the role of leadership in setting the foundation for quality culture combined with key principles that must be addressed to set a solid foundation.